Hello,

I enabled the level-three filter in CardExchange to filter our large database based on a client's id number. When we first open CardExchange, we see a "blank card". Once we search for a client (using F5 key and entering the client number), the card is loaded with his/her information. When we are done printing the client's card, we would like to leave CardExchange open and ready for the next client, but we do not want the card displayed in the screen showing (highly private) information from the previous client. Is there a way to reset the card to "blank", without having to restart CardExchange?

Thank you,

Tereza

Hi Tereza,

You cannot delete the information from the preview. What you could do is add a fake record to the database with blank or nonsense data and load that record when you want to leave CardExchange open.

Yes, we did that, we have a "test" record, but sometimes the clerks forget to bring that one up. We will just train them to do that always. Thanks for your answer.

Tereza